Customer Service Lessons from Steve Jobs via the Business Insider

Theresa Smith — Mon, 13 Dec 2010 19:08:32 +0000

Jason Chen, APPLE, and the iPhone caper. Blogger versus Journalist? Shield Laws? Who decides? #Journchat

Theresa Smith — Mon, 03 May 2010 20:53:10 +0000

The Daily Show With Jon Stewart

Mon – Thurs 11p / 10c

Appholes

www.thedailyshow.com

Daily Show Full Episodes

Political Humor

Tea Party

Since the Apple stolen iPhone caper story broke a little over a week ago headlining Jason Chen, an editor at Gizmodo, there have been more questions raised over a multitude of issues than answers. Did Apple really send employees to search the home of the college kid who found the phone? Did Gizmodo’s Chen break any laws or just commit good journalism as asked by Warren Olney during his conversation last week with Kim Zetter a reporter with Wired magazine and Peter Scheer, the executive director of the California First Amendment Coalition? Was the search of Chen’s home legal? Was the seizure of his ‘work” including computer, phones, electronic records , correspondence and possible records of sources legal? Will sources now have serious misgivings when talking with reporters in the future? Is Chen a blogger or is he a reporter? Does he have different rights depending on whether he is reporter or blogger? Who gets to decide who is a journalist? And finally has Apple turned to the dark side as asked by Jon Stewart? Those are just a few of my questions. What are yours?

Check out these 10 Free Social Applications for Macs

Theresa Smith — Fri, 28 Aug 2009 20:13:36 +0000

Have a Mac? If so, check out Barb Dybwad’s article “10 Fabulous Free Social Apps for Mac” on Mashable. Barb writes, “In this post we’ll take a look at 10 gratis programs for connecting to your social world via OS X. From file sharing to instant messaging, from Twitter () to social television, there is very likely something on this list for you.”

photo credit: mark sebastian

Here’s an abbreviated breakdown of the top 10 applications from Barb’s article:

Dropbox. “Looking for a dead easy way to share even large files with people quickly? Check out Dropbox (), a great utility app for the Mac (it actually runs on Windows and Linux () as well) that essentially gives you 2 free GB of unrestricted cloud file storage.”
Skitch. “We really can’t rave enough about Skitch () (we recently profiled it in our fun image generators list). Part screen capture tool, part easy doodling app, Skitch is also a dead simple way to quickly share screencaps, images and illustrations with others.”
Tweetdeck. In an informal survey I conducted on LinkedIn back in March, Tweetdeck won hands down as the favorite Twitter client. Enough said.
Gruml. “Gruml is a desktop application that synchronizes with Google Reader () for feed reading and brings many of the social features of gReader along with it.” Gotta check this one out.
NewNewsWire. “If you don’t already use Google Reader and are looking for a good desktop RSS and Atom client for the Mac, check out NetNewsWire.”
Flock. Flock is a social web browser that Mashable recently reviewed here.
Adium. “If you use more than one instant messaging service regularly, you’re going to want a chat client that can support multiple protocols and accounts seamlessly. Not only does Adium () deliver that, but its default sound when your contacts log in or out or send you a message is a quacking duck.”
Boxee. This one sounds great, “Boxee is basically a socially-enabled media center for your Mac, allowing you to browse both your personal media collection as well as your favorite online video services in one convenient and easy to use interface. It’s designed to give you a great experience for internet content on your television screen, and works with the Apple Remote control that ships with a number of Mac models (and is available for purchase separately).”
Hulu desktop. “If you’re a television and/or movie buff with a penchant for streaming content, the desktop app offers a nice fullscreen viewing experience as well as support for operation via the standard Apple Remote.”
Skype. “Skype () is one of the leading voice over IP (VoIP) services on the web, and you can use it to make free voice calls between any two computers running the software. For an astonishingly small amount of money you can do a lot of other cool things with Skype too, like send text messages from your computer, get low-cost international calling to landlines around the world, forward calls to your cellphone, get a “Skype In” number your friends can use to make a local call to you from regular phones, get voicemail services and more.”

What other free social applications for Mac do you like? What’s missing from this list?

Apple – Pathway Communications

Customer Service Lessons from Steve Jobs via the Business Insider

Jason Chen, APPLE, and the iPhone caper. Blogger versus Journalist? Shield Laws? Who decides? #Journchat

Check out these 10 Free Social Applications for Macs