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		<title>Altimeter&#8217;s Social CRM: The New Rules of Relationship Management</title>
		<link>http://pathwaypr.com/altimeters-social-crm-the-new-rules-of-relationship-management/%20</link>
		<pubDate>Mon, 08 Mar 2010 17:22:23 +0000</pubDate>
		<dc:creator><![CDATA[Theresa Smith]]></dc:creator>
				<category><![CDATA[customer service]]></category>
		<category><![CDATA[marketing]]></category>
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		<category><![CDATA[social media]]></category>
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		<category><![CDATA[Altimeter]]></category>
		<category><![CDATA[Jeremiah Owyang]]></category>
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		<category><![CDATA[Social CRM]]></category>

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		<description><![CDATA[Social CRM: The New Rules of Relationship Management View more documents from Jeremiah Owyang.]]></description>
				<content:encoded><![CDATA[<div style="width:477px" id="__ss_3339686"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/jeremiah_owyang/social-crm-the-new-rules-of-relationship-management" title="Social CRM: The New Rules of Relationship Management">Social CRM: The New Rules of Relationship Management</a></strong><object width="477" height="510"><param name="movie" value="http://static.slidesharecdn.com/swf/ssplayerd.swf?doc=socialcrmthenewrulesofrelationshipmanagement-100304181215-phpapp02&#038;rel=0&#038;stripped_title=social-crm-the-new-rules-of-relationship-management" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slidesharecdn.com/swf/ssplayerd.swf?doc=socialcrmthenewrulesofrelationshipmanagement-100304181215-phpapp02&#038;rel=0&#038;stripped_title=social-crm-the-new-rules-of-relationship-management" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="477" height="510"></embed></object></p>
<div style="padding:5px 0 12px">View more documents from <a href="http://www.slideshare.net/jeremiah_owyang">Jeremiah Owyang</a>.</div>
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